How to choose the best chatbot name for your business

It’s friendly, and while vague at times, it always has nice things to say. Instead of building a commercial chatbot like all the competition, it decided to launch its own AI model with a generous open licensing framework. This means that you can use it and tweak it for free until best chatbot names you hit a revenue limit—but this limit is super high, designed to fence out the big tech competitors from ever using this LLM. Bard can connect to the internet to find sources (even offering a handy button that lets you Google it yourself), which is a huge selling point.

Municipalities now use chatbots both in traditional ways and to support more focused initiatives in ways that earlier chatbot designs never could. Here are ten ways that chatbots support, enhance, and extend city and county services. The platform also features task-specific chatbots specializing in almost anything you can think of.

Some Funky and Creative Bot Names

Singapore has long prided itself on the depth and breadth of its digital infrastructure, and since 2016 has boldly proclaimed its ambition to become the world’s first smart city. To improve the city’s response to common issues, Municipal Services Office leveraged Singapore’s two most widely used messaging apps, WhatsApp and Telegram, to create the OneService chatbot. Powered by Google AI, Socratic is an educational AI chatbot designed specifically for students.

• Naming your chatbot is the first step in creating a personality for your virtual assistant and giving it a unique identity.
• By giving it a unique name, you’re creating a team member that’s memorable while captivating your customer’s attention.
• Additionally, they are available round the clock, enabling your website to provide support and engage with customers at any time, regardless of staff availability.
• AI chatbots can handle multiple conversations simultaneously, reducing the need for manual intervention.

They are multi-functional as they are often used as human names, like Amber, or hint to what your chatbot can do, such as Concierge. If you opt for such a name, make sure that it is linked semantically to your chatbot’s use case or relates to your company’s flagship product, as does Levi’s’ Indigo. To me, names such as Melody or Concierge seem rather randomly picked as they tend to evoke wrong associations.

More chatbot examples

India’s Tech Mahindra provides of IT, networking, and business process outsourcing services worldwide. Their Entellio conversation agent is a self-learning NLP-/AIML-based (that’s “artificial intelligence markup language”) enterprise chatbot. Its primary use is to replace a wide array of mobile customer service apps. Users will be able to contact Entellio via mobile apps or web pages. It specializes in conversational speech to help search, converse and also provide support and is even supposed to be learning to understand human emotions.

• Your main goal is to make users feel that they came to the right place.
• Whether on Facebook Messenger, their website, or even text messaging, more and more brands are leveraging chatbots to service their customers, market their brands, and even sell their products.
• Almost all of these AI chatbots are free to test, so take a day and give them all a spin.
• Contact us at Botsurfer for all your bot building requirements and we’ll assist you with humanizing your chatbot while personalizing it for all your business communication needs.
• Let’s see what some industry-specific creative bot names are.

If you want your chatbot to have humor and create a light-hearted atmosphere to calm angry customers, try witty or humorous names. Or, if your target audience is diverse, it’s advisable to opt for names that are easy to pronounce across different cultures and languages. This approach fosters a deeper connection with your audience, making interactions memorable for everyone involved. However, ensure that the name you choose is consistent with your brand voice. This will create a positive and memorable customer experience. When customers see a named chatbot, they are more likely to treat it as a human and less like a scripted program.

Your brand’s character

It helps free up the time of customer service reps by engaging in personalized conversations with customers for them. Haptik’s conversational AI platform has enabled enterprises to seamlessly scale customer support, offering higher efficiency and responsiveness in handling customer queries. Brands across industries such as eCommerce & retail, fintech, edtech, and more have leveraged Haptik’s powerful AI chatbots to drive omnichannel customer engagement and foster lasting customer relationships.

The biggest thing to remember is that most of these AI chatbots use the same language model as ChatGPT, and the ones that don’t sound pretty similar anyway…at least if you squint. Most of the differences are in how the apps are to interact with, what extra features they offer, and how they connect to the other tools you use. Almost all of these AI chatbots are free to test, so take a day and give them all a spin. Early in 2023, Microsoft upped its investment in OpenAI and started developing and rolling out AI features into its products.

The mood you set for a chatbot should complement your brand and broadcast the vision of how the pain point should be solved. That is how people fall in love with brands – when they feel they found exactly what they were looking for. It’s crucial to keep in mind that your chatbot name should ideally mirror your business’s identity when using one for brand messaging. In fact, one of the brand communications channels with the greatest growth is chatbots. Over the past few years, chatbots’ market size has grown by 92%. You may discover a helpful chatbot to help you on their website, social media, or any other channel, whether it be in the fields of healthcare, automotive, manufacturing, travel, hospitality, or real estate.